PRIVACY POLICY

Effective date: January 10, 2024

Owner and Data Controller

Owner of SFK Language Solutions, LLC (http://www.sfklanguagesolutions.com)

Contact email:  info@sfklanguagesolutions.com

​I am Shiho Fukuda Koski of SFK Language Solutions, LLC, and I am committed to respecting your privacy. This Privacy Policy informs you of my policies regarding the collection, use, and disclosure of personal data and the rights you have over it.                                       

Types of Data Collected

Some data is collected when you provide it to me. This could be data you enter on a contact form or when you send me an email. This may include, but is not limited to your name, company name, email address, postal address, phone number, website URL, historical data (contact history, project terms, communication data, turnover data, data about services provided), and financial and payment details.

Other data is collected automatically by my web systems when you visit this website. This usage data is primarily technical data such as the browser and operating system you are using or the time and date of your virtual visit. This data is collected automatically as soon as you arrive at my website.

Purpose of Processing the Data

I use the collected data in order to issue quotes, provide the services requested, issue invoices, in the legitimate interest of my business, with your explicit consent, or to comply with legal or tax obligations.

I also use the usage data in order to ensure the proper functioning and security of this website, provide analysis or valuable information for improving my service, and to detect, prevent, and address technical issues. For this purpose, the data is anonymized.

Mode of Processing the Data

As a general rule, I do not sell or transfer any information collected whether automatically or through your voluntary action.

However, I may disclose your personal data to a third party, including a lawyer or collection agency, when necessary to enforce the agreement between you and me. I may also need to share your personal data with third parties for administrative purposes, such as website and email hosting services and tax authorities.

If I collaborate on a text with colleague, it will either be anonymized so that your personal data does not appear, or the colleague will be asked to sign a confidentiality agreement if necessary. 

Retention Time

I will retain your personal data for the duration of our business relationship and for the length of time required to comply with legal and tax obligations. This means the records of work that has been carried out, documents that I have worked on as a part of a contract, and email communication will be retained up to seven years.

Personal data that did not result in us working together will be retained for one year.

Security Measures

I take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

The equipment used for storing and processing personal data is updated as frequently as possible and anti-virus software and firewall are installed on it to prevent the theft or destruction of this information.

The electronic systems and devices used for storing and processing your personal data are password protected.

The information is periodically backed up on a secure system that is separate from the computer containing the original data so that it can be recovered in the event of loss or damage. Should this back-up be done via electronic methods, an encrypted method is used to guarantee the confidentiality of the personal data, in the event of unlawful third-party access.

The Rights of Users

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. This includes:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

Any requests to exercise your rights can be sent to me at : info@sfklanguagesolutions.com. These requests can be exercised free of charge and I will act upon it as soon as possible and always within one month.

Cookie Policy

My website uses cookies. Cookies are files with small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device to improve your use experience.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. Disabling cookies may limit the functionality of this website.

Links to Other Sites

My service contains links to other sites that are not operated by me. If you click on a third-party link, you will be directed to their site. I do not have any control over and assume no responsibility for the content, privacy policies of any their-party sites or services. I strongly recommend you to review the Privacy Policy of every site you visit.

Google Analytics

Based on my legitimate interest in accordance with Article 6, Section 1, Letter f of GDPR, I use a third-party service, Google Analytics. Google is certified by its Data Processing Agreement for Europe, and therefore guarantees with European data privacy regulation.

If you are not happy with this, you may opt-out the Google Analytics from your browser: https://tools.google.com/dlpage/gaoptout.

Policy Changes

This Privacy Policy will be reviewed and updated as and when necessary. I will notify you of any changes by posting the new Privacy Policy on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top.